The Residence at Glastonbury

Is The Residence at Glastonbury a licensed assisted living provider in Connecticut?

Yes. Care at The Residence at Glastonbury, 281 Western Blvd, Glastonbury, CT 06033, is provided under Connecticut DPH Assisted Living Services Agency license ALSA.0000278, held by The Residence at Glastonbury. The license is active and runs to June 30, 2028.

In Connecticut the license belongs to the care agency, not the building. The apartments are a Managed Residential Community that registers with DPH; the ALSA is the entity DPH surveys and can discipline, so its license number is the one to check.

How long has The Residence at Glastonbury held its DPH license?

The current license was issued September 8, 2026. DPH records show 1 earlier assisted living license at the same address, most recently Hearth Management, LLC (ALSA.0000072, now closed), so the community has changed hands or names before.

• Hearth Management, LLC — ALSA.0000072, issued October 1, 2009, now closed

A new license number usually follows a change of owner or operator. Ask who the current owner and management company are, what changed in staffing after the transition, and whether residency agreements were reissued.

Has DPH taken enforcement action against The Residence at Glastonbury?

None reported. The Residence at Glastonbury does not appear in any DPH Regulatory Action Report from 2022 through 2026 or on DPH's Health Care Facility Regulatory Action Orders page, the two places DPH publishes consent orders, fines and other formal actions.

DPH surveys ALSAs for licensure and investigates complaints, but it does not post routine ALSA inspection reports online; a 2024 legislative audit recommended a public, searchable source for them, and it has not been built. To see the latest survey, ask the agency for its most recent DPH survey letter and any plan of correction. Agencies receive these directly and can share them.

Check the license yourself in the eLicense License Lookup (number 278), and report a concern through DPH's complaint portal.

Does The Residence at Glastonbury offer memory care in Glastonbury?

Yes, according to the operator. Operator lists independent living, assisted living and "Reflections" memory care. In Connecticut that is the agency's dementia special care unit or program, which requires DPH approval and a signed disclosure for every resident.

Connecticut law (CGS § 19a-562) requires every dementia special care unit to give families a written disclosure covering its philosophy, placement and discharge criteria, staffing ratios and training, the physical setting, activities and extra fees. Ask for it before you tour. Since 2022 each ALSA must also file a list of its units and a staffing plan with DPH (DPH Blast Fax 2022-2).

Care levels checked October 24, 2026 at residenceglastonbury.com.

Where is The Residence at Glastonbury located in Glastonbury, CT?

The Residence at Glastonbury is at 281 Western Blvd, Glastonbury, CT 06033, in Hartford County. Hospitals families in Glastonbury commonly use include Hartford Hospital and Manchester Memorial Hospital.

Glastonbury sits across the Connecticut River from Hartford, with Route 2 and Route 3 putting downtown Hartford about 15 minutes away.

2 other licensed assisted living agencies operate in Glastonbury: Addison Place at Glastonbury, Buckingham Heights.

If needs later go beyond assisted living, Glastonbury has 1 DPH-licensed nursing home (Glastonbury Center for Health & Rehab); see the nursing home list.

Veterans and surviving spouses are served by VA Connecticut (Newington campus) and may qualify for VA Aid & Attendance toward assisted living costs.

How does The Residence at Glastonbury compare with other assisted living in Hartford County?

The Residence at Glastonbury is one of 35 licensed Assisted Living Services Agencies in Hartford County. 26 of them list memory care (4 as dedicated memory care communities), and 9 are mid-renewal on the current DPH record.

Nearby and similar agencies in Hartford County, from the same DPH records:

*Operator-stated.

How much does The Residence at Glastonbury cost per month?

Connecticut does not publish prices for individual assisted living communities, so ask The Residence at Glastonbury for its written rate sheet. Across Greater Hartford, this site's 2026 research puts typical assisted living at $6,000–$8,500/mo and memory care at $7,500–$10,000/mo.

Most communities price rent (the MRC apartment) and care (the agency's services) separately, and care is often tiered by hours or points. Get both in writing, and ask what happens to the care fee after a hospital stay or a fall.

HUSKY C Medicaid does not pay assisted living rent. The Connecticut Home Care Program for Elders (CHCPE) can pay for the agency's care services in participating communities; see our CHCPE guide.

What should you ask when touring The Residence at Glastonbury?

Ask The Residence at Glastonbury for three documents before anything else (its latest DPH survey letter, its rate sheet and the residency agreement), then cover staffing and move-out triggers.

• The license changed from Hearth Management, LLC to the current licensee. What changed in management and staffing?
• May we see your dementia special care unit disclosure statement, and when was it last updated?
• Has DPH approved your dementia special care unit or program, and what staffing plan did you file?
• What annual dementia-specific training do direct-care staff complete?
• How long have the executive director and the agency's supervisor of assisted living services been in their roles?
• How are medications handled — self-administered, aide-assisted, or given by a nurse — and how are errors tracked?
• Can we take the residency agreement home before paying a deposit?
• Do you accept the Connecticut Home Care Program for Elders (CHCPE) for care services?

Visit twice, once at a meal. If problems come up after move-in, the CT Long-Term Care Ombudsman Program advocates for assisted living residents as well as nursing home residents.

How does moving into The Residence at Glastonbury work?

Moving into The Residence at Glastonbury starts with a nursing assessment by the agency's registered nurse, who writes the service plan your parent's care is built on; Connecticut rules have the ALSA review that plan at least every 120 days.

• Housing and care terms. The Managed Residential Community's residency agreement covers the apartment and the ALSA's terms cover care; they may be one document or two. Read the admission, discharge and fee-increase terms before paying a deposit.
• Memory care admission. Placement in The Residence at Glastonbury's dementia special care unit follows the criteria in its written disclosure; ask how a resident moves between assisted living and memory care, and what that does to the monthly fee.
• Medications. Find out whether your parent will self-administer, get help from certified aides, or have a nurse give medications, since that changes both care and cost.
• Payment. Rent is private pay; long-term care insurance, VA Aid & Attendance and, in participating communities, CHCPE can offset the care portion.

Most moves take two to four weeks once an apartment opens; a hospital discharge can shrink that to days, which is when a second look at the paperwork helps most.

Frequently asked questions