Last verified: October 2026 against DPH's ALSA license records (state record refreshed October 15, 2026) and The Residence at Brookside's own published information.
Is The Residence at Brookside a licensed assisted living provider in Connecticut?
Yes. Care at The Residence at Brookside, 117 Simsbury Road, Avon, CT 06001, is provided under Connecticut DPH Assisted Living Services Agency license ALSA.0000203, held by The Residence at Brookside. The license is active (renewal in process) and runs to September 30, 2026.
| State agency | Connecticut Department of Public Health (DPH), DPH Facility Licensing & Investigations Section — licenses Assisted Living Services Agencies under CT Public Health Code § 19-13-D105 |
|---|---|
| License type | Assisted Living Services Agency (ALSA) |
| License number | ALSA.0000203 |
| Licensee of record | The Residence at Brookside |
| Status | Active (renewal in process) — Current |
| Current license issued | October 11, 2018 |
| Current license expires | September 30, 2026 |
| Building | Managed Residential Community (MRC) — registered with DPH, not separately licensed |
| Beds / units | Not published — Connecticut licenses the care agency, not a bed count; ask the community for its apartment count |
| Memory care | Offered (operator-stated); DPH does not publish its approvals of dementia special care units |
| Enforcement / disciplinary record | None reported — no action against this agency in DPH Regulatory Action Reports (2022–2026) or on the DPH Regulatory Action Orders page |
| Address | 117 Simsbury Road, Avon, CT 06001 |
| Phone | (860) 200-0993 |
| County | Hartford County, CT |
| State record | CT eLicense License Lookup — license type "Assisted Living Service Agency", number 203 · DPH open-data record |
In Connecticut the license belongs to the care agency, not the building. The apartments are a Managed Residential Community that registers with DPH; the ALSA is the entity DPH surveys and can discipline, so its license number is the one to check.
“Active in renewal” means DPH has the renewal application in process; the agency keeps operating under its current license while it is reviewed.
How long has The Residence at Brookside held its DPH license?
The current license was issued October 11, 2018. DPH records show 1 earlier assisted living license at the same address, most recently The Residence at Brookside (ALSA.0000174, now closed), so the community has changed hands or names before.
- The Residence at Brookside — ALSA.0000174, issued May 21, 2015, now closed
A new license number usually follows a change of owner or operator. Ask who the current owner and management company are, what changed in staffing after the transition, and whether residency agreements were reissued.
Has DPH taken enforcement action against The Residence at Brookside?
None reported. The Residence at Brookside does not appear in any DPH Regulatory Action Report from 2022 through 2026 or on DPH's Health Care Facility Regulatory Action Orders page, the two places DPH publishes consent orders, fines and other formal actions.
DPH surveys ALSAs for licensure and investigates complaints, but it does not post routine ALSA inspection reports online; a 2024 legislative audit recommended a public, searchable source for them, and it has not been built. To see the latest survey, ask the agency for its most recent DPH survey letter and any plan of correction. Agencies receive these directly and can share them.
Check the license yourself in the eLicense License Lookup (number 203), and report a concern through DPH's complaint portal.
Does The Residence at Brookside offer memory care in Avon?
Yes, according to the operator. Operator lists independent living, assisted living, memory care and early-onset dementia care. In Connecticut that is the agency's dementia special care unit or program, which requires DPH approval and a signed disclosure for every resident.
Connecticut law (CGS § 19a-562) requires every dementia special care unit to give families a written disclosure covering its philosophy, placement and discharge criteria, staffing ratios and training, the physical setting, activities and extra fees. Ask for it before you tour. Since 2022 each ALSA must also file a list of its units and a staffing plan with DPH (DPH Blast Fax 2022-2).
Care levels checked October 24, 2026 at residencebrookside.com.
Where is The Residence at Brookside located in Avon, CT?
The Residence at Brookside is at 117 Simsbury Road, Avon, CT 06001, in Hartford County. Hospitals families in Avon commonly use include UConn Health (John Dempsey Hospital) and Saint Francis Hospital.
Avon sits in the Farmington Valley along Routes 44 and 202, between Farmington, Simsbury and Canton.
2 other licensed assisted living agencies operate in Avon: Arden Courts of Avon, River Ridge at Avon.
If needs later go beyond assisted living, Avon has 2 DPH-licensed nursing homes (Apple Rehab Avon, Avon Health Center); see the nursing home list.
Veterans and surviving spouses are served by VA Connecticut (Newington campus) and may qualify for VA Aid & Attendance toward assisted living costs.
How does The Residence at Brookside compare with other assisted living in Hartford County?
The Residence at Brookside is one of 35 licensed Assisted Living Services Agencies in Hartford County. 26 of them list memory care (4 as dedicated memory care communities), and 9 are mid-renewal on the current DPH record.
Nearby and similar agencies in Hartford County, from the same DPH records:
| Community | Town | ALSA license | Licensed | Status | Memory care* |
|---|---|---|---|---|---|
| The Residence at Brookside | Avon | ALSA.0000203 | 2018 | Active (renewal in process) | Yes |
| Arden Courts of Avon | Avon | ALSA.0000265 | 2025 | Active | Dedicated |
| River Ridge at Avon | Avon | ALSA.0000135 | 2008 | Active | Yes |
| The Residence at South Windsor Farms | South Windsor | ALSA.0000204 | 2018 | Active (renewal in process) | Yes |
| Suffield by the River | Suffield | ALSA.0000213 | 2019 | Active | Yes |
| The Residence at Ferry Park | Rocky Hill | ALSA.0000214 | 2019 | Active | Yes |
*Operator-stated.
How much does The Residence at Brookside cost per month?
Connecticut does not publish prices for individual assisted living communities, so ask The Residence at Brookside for its written rate sheet. Across Greater Hartford, this site's 2026 research puts typical assisted living at $6,000–$8,500/mo and memory care at $7,500–$10,000/mo.
Most communities price rent (the MRC apartment) and care (the agency's services) separately, and care is often tiered by hours or points. Get both in writing, and ask what happens to the care fee after a hospital stay or a fall.
HUSKY C Medicaid does not pay assisted living rent. The Connecticut Home Care Program for Elders (CHCPE) can pay for the agency's care services in participating communities; see our CHCPE guide.
What should you ask when touring The Residence at Brookside?
Ask The Residence at Brookside for three documents before anything else (its latest DPH survey letter, its rate sheet and the residency agreement), then cover staffing and move-out triggers.
- Your license shows as in renewal. Has DPH completed its renewal survey, and can we see the result?
- The license changed from The Residence at Brookside to the current licensee. What changed in management and staffing?
- May we see your dementia special care unit disclosure statement, and when was it last updated?
- Has DPH approved your dementia special care unit or program, and what staffing plan did you file?
- What annual dementia-specific training do direct-care staff complete?
- Which care needs would require a move to a nursing home?
- How long have the executive director and the agency's supervisor of assisted living services been in their roles?
- How are medications handled — self-administered, aide-assisted, or given by a nurse — and how are errors tracked?
Visit twice, once at a meal. If problems come up after move-in, the CT Long-Term Care Ombudsman Program advocates for assisted living residents as well as nursing home residents.
How does moving into The Residence at Brookside work?
Before move-in, The Residence at Brookside's assisted living agency must assess your parent and set a written service plan, then reassess at least every 120 days or sooner if needs change.
- Housing and care terms. The Managed Residential Community's residency agreement covers the apartment and the ALSA's terms cover care; they may be one document or two. Read the admission, discharge and fee-increase terms before paying a deposit.
- Memory care admission. Placement in The Residence at Brookside's dementia special care unit follows the criteria in its written disclosure; ask how a resident moves between assisted living and memory care, and what that does to the monthly fee.
- Medications. Find out whether your parent will self-administer, get help from certified aides, or have a nurse give medications, since that changes both care and cost.
- Payment. Rent is private pay; long-term care insurance, VA Aid & Attendance and, in participating communities, CHCPE can offset the care portion.
If The Residence at Brookside has no opening, ask to join its waitlist and keep touring; availability across the Capitol Region changes month to month.
Frequently asked questions
Who holds the license for The Residence at Brookside?
The Residence at Brookside holds Connecticut DPH Assisted Living Services Agency license ALSA.0000203.
How do I report a concern about The Residence at Brookside?
File a complaint with the DPH Facility Licensing & Investigations Section through its online complaint form, or call the Long-Term Care Ombudsman for help resolving it.
Is The Residence at Brookside a nursing home?
No. The Residence at Brookside provides assisted living through a licensed ALSA in a Managed Residential Community. It does not provide 24-hour skilled nursing, which Connecticut licenses separately as a Chronic and Convalescent Nursing Home.
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